Services.
E-commerce Platform Management Consultancy
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Consultancy with 360 degree hands on control / management of sales
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Website performance check
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SEO check and management
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UX/UI analysis and continuous monitoring
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Pricing analysis and cost control
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Reporting
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E-commerce Logistics and Operation
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Management consultancy and control of fullfilment processes
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Implementation of developments in the fulfillment processes
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Alignment of whole units of the company for a healthy sales process
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Stock analysis and management
Digital Marketing
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Management consultancy of the marketing department
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Defining digital marketing strategies aligned with the company growth strategies
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Defining marketing campaigns
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Analysis of the existing marketing funnel and implement improvements
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Target market & client analysis
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Benchmarking
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Setting social media marketing and search engine marketing campaigns
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A/B tests
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Influencer relations
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Social media management
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Blog management
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Data analysis & reporting
Finance
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P&L design and management
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Profitability analysis and improvement prognosis
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Planning
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Definition of KPI's and monitoring
Customer Relations and CRM
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Setting up the CRM and customer relations unit
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Defining KPI's
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Management of the customer relations team
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Setting up a continuous feedback cycle
Human Resources Management
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Setting up teams
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Management of hiring processes
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Alignment of units of the company
Concept & Experience Design for Hospitality, Food & Beverage Services for Hotels & Restaurants
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Creating customer experience for hotels, restaurants and bars (creating from scratch or elevating the existing one)
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Helping to set up a concept and menu building
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Setting up a team
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Photo shootings
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Pricing strategies
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Buying strategies
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Monitor the daily run of the operations and give feedback on areas that need to be developed
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Event management (with Karem Events)